Experience. Intelligence. Direction.
‹ Company

Privacy Policy.

A plain explanation of what we collect, why and what happens to it. Last updated 26 July 2026, a working draft pending legal review before public launch, not a substitute for formal legal advice.

Who we are

Eleva, at helloeleva.ai.

Eleva provides career and talent intelligence tools at helloeleva.ai. This policy explains how we collect, use and protect your personal information when you use our site and tools. Questions go to [email protected].

What we collect

Only what each tool needs to work.

  • Your name and email address, through Google or Microsoft sign-in.
  • CVs you upload for Eleva Scout, Eleva Weave, or Eleva Compass.
  • A job description you upload for Eleva Weave.
  • A LinkedIn PDF export you upload for Eleva Signal or Eleva Compass. This is a file you export and upload yourself, we never connect to LinkedIn directly.
  • A LinkedIn profile URL at registration, used only to check that your name matches your LinkedIn profile. This is not used to log in to LinkedIn or access your account.
  • Your preferred location and target role, where a tool asks for this.

We do not collect payment information. Eleva's automated tools are currently free to use.

How our AI processing works

Anonymised before it ever reaches an AI provider.

Before any CV, LinkedIn profile, or job description reaches our AI provider (Google Gemini), we remove personal details such as your name, email, phone number, address and social or personal links, and replace them with placeholders. Your real details are restored once your result is ready. Company names and job titles are kept, since our tools need this context to give you an accurate result.

Eleva Bridge, our personal service for individuals navigating redundancy or career transition, works differently. Anything you share for Bridge is reviewed manually and directly by Eleva, using Claude (Anthropic) rather than the automated process above. Bridge is not automated and does not run through the site.

Why we use your data

To generate your result, check for fraud, and run the site.

  • Generate your Scout, Signal, Weave, or Compass report.
  • Check for fraud, misuse, or fake accounts.
  • Maintain and improve the site.

Who we share it with

No advertisers, no data brokers.

We do not sell or share your personal data with advertisers, marketers, or data brokers. Your data is only seen by Eleva, to operate the site and tools; our AI processing provider (Google Gemini), for the automated analysis described above; and service providers who help us host and run the site, described below.

Where and how long we keep it

As long as needed, and no longer.

Your data is stored on Hostinger, with Cloudflare providing security and content delivery. We keep your data only as long as necessary to provide our service, then delete it on a set schedule.

Because our service providers may operate in different countries, your data may be processed outside your home country. We agree data handling terms with each service provider we use. Our automated tools, Scout, Signal, Weave, and Compass, run as cloud-based processes and may involve providers located in different regions.

Security

Reasonable safeguards, taken seriously.

We use reasonable technical and organisational safeguards to protect your data, including access controls and encryption where appropriate. No method of storing or transmitting data online can be guaranteed completely secure, but we take this seriously.

Cookies

The minimum needed to run the site.

We use only the minimum cookies needed to run and secure our site, such as keeping you logged in and preventing fraudulent registrations. We do not use advertising or tracking cookies, and we do not share cookie data with advertising networks.

Your rights

Ask us to show, correct, or delete your data, any time.

You can ask us to show you, correct, or delete your personal data at any time. Email [email protected], we will respond within a reasonable time.

If you are located in the European Economic Area, the UK, or a US state with its own data privacy law (such as California), you may have additional rights, including the right to access, correct, delete, or restrict the use of your personal data, and the right to object to certain processing. To exercise any of these rights, contact us at the address above, we will respond in line with the applicable law.

Eleva is not intended for anyone under the age of 16. We do not knowingly collect personal data from anyone below this age. If you believe a minor has provided us with data, contact us and we will remove it.

Changes and contact

Write to us directly.

We may update this policy from time to time. The most recent version will always be posted on this page, and we recommend checking back periodically. Questions about this policy or your data can be sent to [email protected].